Legal
Privacy Policy
Last updated: August 17, 2026
CentSonix (the "Service") is operated by YAHGI SOUND LABS SRL ("we", "us", "our"), a company registered in Romania (CUI 34022160). This policy explains what information we collect through our website and the CentSonix Android app, and how we use it.
Information we collect
- Account information: name, email address, and password (stored as a salted hash, never in plain text) when you sign up.
- Team/collaboration details: your role (Lead or Member) and the team you're associated with, used to vet new accounts before they can log in.
- Order and purchase history: which digital products you've bought, so you can access and re-download them.
- Date of birth and children: we ask for a date of birth at sign-up to check your age. It is private: only site administrators can see it, and it is never shown on a public page. People under 18 can only join with an invite from a parent, guardian or sponsor (a Team Lead) and can only be Members. A child's profile is published only by that Team Lead, with their recorded consent each time it is published or changed, and can be unpublished at any time; if the child changes their profile, it is taken off the public pages until the Team Lead publishes it again. Children can exchange messages only with their own Team Lead; no one else, administrators included, can message a child, and children do not see the shared chat room.
- Profile pictures: to keep members (especially children and women) safe from picture misuse, children must use a stylized 3D avatar instead of a real photo, and we recommend an avatar to anyone who prefers privacy. Every new profile picture is reviewed by an admin the member chooses before it is public. While it waits, only the member, their team, that admin and the owner can see it. We keep only a cropped, compressed copy (without camera or location data), never the original large file, and a pending picture is deleted as soon as it is approved or rejected.
- Gender and skills on profiles: at sign-up you choose Female, Male or Prefer not to say. Female and Male are shown on your profile if you publish one; "Prefer not to say" is never shown. If you label yourself a Star, the skills you tick (for example Singer or Music Composer) are shown on your profile too, together with the Star or Family label. For a child, these appear only once the child's profile has been published with the Team Lead's consent and an administrator's review.
- Listening and download records: when you use your free full listen of a track or download a track you've bought, we record the time, your account email, and basic request details (IP address, user agent). We use these to enforce the one-time free listen and download limits, prevent abuse, and resolve payment disputes.
- Payment information: processed entirely by Stripe. We never see or store your full card number — Stripe shares only a transaction reference and status with us.
- Content you submit: product uploads (if you're an approved seller), community chat messages, and direct messages sent to other users.
- Technical data: basic request/device information (e.g. IP address, user agent) generated automatically by normal web/app traffic and used only for security and troubleshooting.
How we use it
- To create and secure your account, including one-time-passcode (OTP) verification.
- To process orders and give you access to what you've purchased.
- To review and approve new sign-ups before they can use the Service (part of our account-vetting process).
- To operate community/chat features between users who choose to use them.
- To respond to support requests.
We do not sell your personal information to third parties, and we do not run advertising or third-party tracking/analytics scripts on the Service.
Third parties we use
- Stripe — payment processing.
- Neon — our database host.
- Cloudflare R2 — storage for uploaded audio/video files and backups.
Each of these providers processes data only as needed to perform their service for us, under their own privacy and security terms.
Data retention & deletion
We keep account and order data for as long as your account is active. To request deletion of your account and associated personal data, contact us using the details below.
Your rights
You can request access to, correction of, or deletion of your personal data at any time by contacting us. If you're in the EU/EEA, this includes rights under the GDPR (YAHGI SOUND LABS SRL is a Romanian company, so EU data-protection law applies to our processing).
Contact
Questions about this policy or your data: jay.persy@gmail.com